OUR COMMITMENT

TERMS & CONDITIONS

1. Reservation

All reservations must be made by electronic mail or facsimile and must state your agent, the cruise period, full name, date of birth, nationality, passport number, and any special requirements.

2. Deposit

A deposit of 20% must be sent to Sea Safari Cruises bank account within 10 days after the date the reservation is made. If the deposit is not received within the stated period of time then Sea Safari Cruises will automatically release the reservation. 20 % deposit is Non-Refundable.

3. Second Payment

The Second Payment, after the deposit a further thirty percent (30%) of the total invoice must be paid one hundred and eighty (180) days prior to the date of departure.

4. Balance Payment

Balance payment fifty percent (50%) is to be paid in full at least 60 days prior departure date. If full payment of the balance is not received by this date then Sea Safari Cruises can cancel the booking and enforce cancellation fee.

5. Short Notice Booking

Full payment required, if the reservation is made less than 60 days prior to departure.

6. Late Payment Penalty

For payment received after due date, the outstanding balance will automatically incur a penalty of 5%. After the Late Payment Penalty is applied and if Sea Safari Cruises does not receive the payment within 30 days then Sea Safari Cruises will automatically cancel the booking. *Sea Safari Cruises will receive the NETT amount as stated on the invoice

7. Cancellation

The following cancellation penalties apply unless amended by agreed local conditions:
91 – 179 : 35% of the total fare
46 – 90 days : 50% of the total fare
0 – 45 days : 100% of total fare

8. Payment Onboard

Visa/ Master Card is acceptable onboard only if any other transaction for alcohol beverages, banana boat/ additional water activity and souvenirs.

9. Diving Conditions

To partake in any scuba diving activity with Sea Safari Cruises, we will require that you as the customer hold a certification from a recognised scuba diving agency such as SSI, CMAS, NAUI and PADI or similar. All divers must either have Open Water with at least 25 logged dives in the past 5 years. If the diver fails to meet this requirement, Sea Safari Cruises will require the diver to hire a private dive master to make sure the safety of the diver during the diving activity. The fee for a private dive master will be 50 USD/day. All divers must produce a written/stamped logbook with your last dives and all necessary certification cards for the type of dives they wish to undertake. EAN Nitrox 32% will only be available to divers who are certified in this speciality.

10. Force Majeure & Unpredictable Acts of Man

Sea Safari Cruises reserves the right to cancel a trip for reasons of Force Majeure (i.e. natural disaster, epidemic etc) or unavoidable acts of man (i.e. war, riots, strikes etc). In the event of this happening Sea Safari Cruises will advise you at the earliest possible date.

11. Reschedule

In the case of your trip got affected by travel restrictions imposed by government authorities that prevent you to travel to the designated destination, you are allowed for a reschedule with a maximum of 1 (one) year (365 days) period from your original trip date without additional charge, given sufficient evidence. Any payments made on the original trip invoice will be credited to the rescheduled trip invoice. You are allowed to reschedule to another itinerary trip given that any surplus fare differential between the original and new trip invoice must be paid in full. Any additional attempt to reschedule outside the above case will result in additional charge. No waiver for refund.

12. Damages Resulting from Personal Injury, Illness or Death

Sea Safari Cruises assumes no liability due to any cause whatsoever whether caused by failure or delay or other irregularity, acts or omissions occurring during a trip under which the means of transportation or other service provided thereby is offered or supplied by owners, operators or public carriers for and on behalf of Sea Safari Cruises.

Sea Safari Cruises shall not be responsible for any injury to person (whether or not resulting in death) or damage to property arising out of any act of war, insurrection, revolt or any other civil uprising or military action occurring in the countries of origin, destination or passage.

In case of a medical problem arising during the voyage, either onboard or on shore, which results in costs for evacuation, use of aircraft or repatriation, the responsibility for payment of these costs belongs solely to the passengers.

13. Loss or Damage to Personal Belongings

Sea Safari Cruises does not take any responsibility for loss or damage to guest’s personal belongings that are due to Force Majeure causes.

14. Other Conditions

- Sea Safari Cruises reserves the right to substitute a vessel of similar standards when operational requirements demand.
- Itineraries are subject to change due to sea and weather conditions, availability of sea anchorage, government regulations and other factors.

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